01
Scope
This policy applies to information you provide when you contact Elysee Exchange, visit the branch, or use this website. It should be read together with any transaction documents provided at the branch.
02
Information used for a service
The information requested depends on the service and the transaction. Valid identification and transaction details may be needed before a service can be completed.
- Contact details you choose to provide
- Identification and transaction details required for the service
- Messages or questions sent to the branch
03
How information is used
Information is used to respond to you, provide the requested service, prepare records, and meet applicable legal and compliance obligations. Access is limited to people who need the information for those purposes.
04
Questions about privacy
To ask a privacy question or request information about a branch interaction, contact the branch by phone, email, or in person. Include enough detail for the branch to understand your request.