01
Information on this website
Rates, service information, and guidance on this website are provided to help you prepare. They do not replace confirmation at the branch for your specific transaction.
02
Rates and fees
A displayed reference rate is not a promise of the rate for every amount or currency. The branch confirms the applicable rate and any separate fee before you complete a transaction.
03
Identification and review
Services require valid identification. Depending on the transaction, the branch may ask for additional information needed to complete the service and meet applicable requirements.
04
Your transaction record
Review the rate, amount, currency, and any stated fee before you proceed. Keep the written record provided for your completed transaction and contact the branch promptly if you have a question.